Free Cancellation: Guests can cancel their reservation free of charge up to [Insert Number, e.g., 48 hours] before the scheduled check-in date.
Late Cancellation: Cancellations made within [Insert Number, e.g., 48 hours] of the check-in date will incur a cancellation fee equivalent to [Insert Amount, e.g., the first night’s room rate / 50% of the total booking].
No-Shows
If a guest fails to arrive on the scheduled check-in date without prior notice (a “no-show”), the total price of the reservation will be charged, and no refund will be issued.
Early Departure
In the event of an early departure (checking out before the scheduled check-out date), the hotel reserves the right to charge for the full duration of the original booking. No refunds will be provided for unused nights.
Processing Refunds
Approved refunds will be processed back to the original method of payment used during the booking.
Please allow [Insert Number, e.g., 7 to 10] business days for the refunded amount to reflect in your bank account or credit card statement, depending on your bank’s processing times.
Non-Refundable Rates
Certain promotional or discounted rates may be marked as “Non-Refundable.” Bookings made under these rates cannot be cancelled or modified, and no refunds will be granted under any circumstances.
